Last updated: 1 June 2026
These Compute Terms apply to listings and purchases of compute resources on Synthosy, including GPU rental, AI workstation access, and related hardware services. They supplement our general Terms of Service and Seller Terms / Buyer Terms as applicable.
Compute listings represent access to physical or virtualised hardware resources provided by independent sellers. Synthosy does not own or operate the compute resources listed on the Platform.
Each seller sets their own specifications, pricing, availability, and usage terms. Buyers must review these carefully before purchasing.
Sellers offering compute resources must: accurately describe hardware specifications including GPU model, RAM, storage, and network bandwidth; accurately state availability and uptime commitments; provide secure access credentials promptly after purchase; and respond to buyer queries within 24 hours.
Sellers must not oversubscribe compute resources or misrepresent hardware capabilities. Verified hardware listings require Synthosy verification before the verified badge is displayed.
Buyers may use purchased compute access only for lawful purposes. Prohibited uses include: cryptocurrency mining unless explicitly permitted by the seller; hosting illegal content; launching cyberattacks or DDoS attacks; training models for harmful or illegal purposes; and any use that violates our Acceptable Use Policy.
Buyers are responsible for any data they process using purchased compute resources and must comply with all applicable data protection laws.
Due to the nature of compute access, refunds are handled differently from other digital products. Buyers may request a refund within 24 hours if: access credentials are not provided within the agreed timeframe; the hardware specification materially differs from the listing description; or uptime falls materially below any stated commitment.
Refunds will not be issued for resources that have been accessed and used.
Compute sellers are solely responsible for the uptime, security, and performance of their hardware. Synthosy provides no warranty regarding compute availability or performance.
Buyers should not store sensitive data on compute resources without appropriate encryption. Synthosy accepts no liability for data loss arising from compute rental.
For compute-related queries: hello@synthosy.com
Synthosy Marketplace Ltd, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. Company No. 17252333.